ck447 Privacy Policy
ck447 takes the protection of your personal information very seriously. In this privacy policy, we explain how your information is collected, used, and stored.
Introduction and Applicability
ck447 ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This privacy policy ("Policy") explains how ck447 collects your information, the purposes for which that information is used, and the steps we take to keep your information secure.
This policy applies to ck447's website, mobile version, and all associated services. By using our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
Our privacy policy may be updated from time to time. In the event of any changes, we will clearly state them on this page and will try to notify registered users by email.
What Information We Collect
2.1 Personal Identification Information
During the registration process and while managing your account, we may collect the following information:
- Full name and date of birth (for age verification — only those aged 21 or above may use the service)
- Email address and mobile number
- Residential address (if required)
- National ID card or passport details (for identity verification)
2.2 Financial and Transaction Information
We keep records of your deposit and withdrawal history and information related to your payment methods. This includes:
- bKash, Nagad, Rocket, or Upay transaction reference numbers
- Deposit and withdrawal amounts and dates
- Account balance and bonus history
Full payment card numbers or sensitive bank account information are not stored in our system.
2.3 Technical and Usage Information
When you use the ck447 platform, our system automatically collects certain technical information:
- IP address and device type
- Browser type and operating system
- Platform login and logout times
- Cookie and session data
- Gaming activity history and preferences
Purpose of Using Information
ck447 uses your personal information only for the following legitimate purposes:
Sharing Information with Third Parties
ck447 does not sell your personal information to third parties under any circumstances. However, sharing limited information may be necessary in certain situations:
4.1 Payment Processing Partners
Minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These organisations operate under their own privacy policies.
4.2 Technology and Service Partners
Game provider companies (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) may be granted access to limited information in order to operate gaming services on the platform. They all operate under standard data protection agreements.
4.3 Legal Obligations
ck447 may be legally required to disclose your information under a court order, direction from a government authority, or applicable law. In such situations, we will make every effort to notify you as far as possible.
Cookies and Tracking Technologies
ck447 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the core functions of the platform — maintaining login sessions, security verification, and saving language preferences. They cannot be disabled.
5.2 Functional Cookies
These cookies remember your preferences and settings so that a familiar environment is created each time you log in. You can disable them through your browser settings if you wish.
5.3 Analytical Cookies
These cookies are used to monitor and improve the performance of the platform. The data collected from them is entirely anonymous.
5.4 Cookie Control
You can delete cookies or stop accepting new cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect some features of the platform.
Data Storage and Security Measures
Data Security Technology
ck447 uses industry-standard technology to keep your personal and financial information secure:
Data Retention Period
We retain your information for the duration your account is active and for a defined period after the account is closed. Financial transaction records are kept for as long as required to meet legal and regulatory obligations. Once the required period has passed, information is securely deleted.
Your Rights
As a user of the ck447 platform, you have the following rights:
7.1 Right of Access to Information
You may request a copy of the information we hold about you at any time.
7.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you can contact us to have it corrected.
7.3 Right to Erasure
In certain circumstances you may request the deletion of your personal information, though some information may need to be retained due to legal obligations.
7.4 Right to Withdraw from Promotional Communications
You can stop receiving promotional emails or notifications at any time. To do so, contact our support team.
To exercise any of the rights above, contact us by email: [email protected]. We will process your request as quickly as possible.
Protection of Minors
ck447's services are for individuals aged 21 or above only. We do not knowingly collect information from minors or allow them to register. Age verification steps are followed at the time of registration.
If we become aware for any reason that a minor's information has entered our system, that account will be closed immediately and the relevant information will be deleted.
Third-Party Websites
The ck447 platform may provide access to third-party websites through game providers or payment partners. These third-party websites have their own privacy policies and ck447 is not responsible for them. We advise you to read the privacy policy of any other website before accessing it.
Changes to the Privacy Policy
ck447 reserves the right to update or change this privacy policy at any time. In the event of any significant change, we will try to notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed
- A notification may be sent by email to registered users
- A notification may be shown on the platform at the time of login
If you continue using ck447 after any changes, you will be considered to have accepted the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is available to serve you 24 hours a day, 7 days a week.
We always try to respond to your requests as quickly as possible in BST (UTC+6) time.